Better Sudoku Pro · iOS
Support — Better Sudoku Pro
Email: support@bettermac.net. Please include the App version, iOS version, and how you sign in (Apple, Google, Facebook, or email). Never send passwords or sign-in codes.
FAQ
- Do I need an account? No. You can play as a guest, including offline. An account (16+) adds sync across devices, the community, and the weekly leaderboard.
- How do I delete my account? In the App, open Me → Settings → Privacy and account deletion, then choose Delete account. Online account data is removed within 30 days and backup copies within 35 days. Deleting your account does not cancel a subscription.
- How do I restore purchases? Make sure you are signed in to the App Store with the Apple Account you purchased with, then tap Restore purchases in the App. When you are signed in to the App, Pro is linked to your account.
- How do I manage or cancel my subscription? Open iOS Settings → your name → Subscriptions → Better Sudoku Pro, or use Manage subscription in the App. Cancel at least 24 hours before the current period ends to avoid renewal; Pro stays active until the end of the paid period.
- How do I get a refund? Apple handles App Store billing and refunds. Request one at reportaproblem.apple.com.
- How do I report content or a user? Use the Report action on the post or comment, or email us with a link or description. We review reports within 24 hours. You can also block the user.
- Why is my post not visible yet? Every post, comment, image, and profile edit is reviewed by our staff before it becomes public.
- How do I appeal a moderation decision? Use “Appeal a moderation decision” in the App, or email us with “Appeal” in the subject.
- How do I sync between devices? Sign in with the same method on each device.