Better UnArchiver

Why do ZIP filenames look garbled on Mac?

Detect or pick the right encoding so names read correctly before you extract.

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The situation

A colleague on Windows ships a ZIP whose names are Chinese, Japanese, or Korean. On Mac the names become mojibake or question marks.

What usually goes wrong

Classic ZIP does not store a trustworthy filename encoding. Archive Utility assumes UTF-8; legacy Windows tools often used regional code pages. Re-extracting with the wrong encoding does not recover the original bytes.

A clearer path

  1. Open the ZIP in Better UnArchiver.
  2. Let detection try GBK / Big5 / Shift-JIS / EUC-KR, or pick the encoding manually when the preview looks right.
  3. Extract once the names read correctly.

Product used

Better UnArchiver

Better UnArchiver multilingual filename detection + manual override.

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Better UnArchiver Detect or pick the right encoding so names read correctly before you extract.