Better Moment · iOS

Support — Better Moment

Email: support@bettermac.net. Please do not attach private photos unless we ask.

FAQ

1. Why Photos access? To analyze allowed items on device and apply confirmed removals.
2. Is scanning local? Yes. Photos are not uploaded for cloud analysis.
3. How do I delete? Mark removals, open Confirm, then approve the system prompt.
4. How do I recover? Use Recently Deleted in Apple Photos before its deadline.
5. Why aren’t documents auto-removed? IDs and receipts stay manual-only for safety.
6. How do I contact you? Email support@bettermac.net. There is no in-app ticket form.
7. How do I clear App data? Settings → Local Data & Maintenance → Advanced Maintenance → Clear All Better Moment Data. Imported copies are permanently removed; Apple Photos originals are unchanged. Resolve pending photo operations first and retry if a step fails.

Privacy · Terms · Product